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POLICIES

THE PRETTY IN INK PROMISE

We understand that unavoidable circumstances arise and appointments have to be cancelled or rescheduled. Please text or call us at 301-404-2336 during our regular business hours if you are unable to do this through our online booking system.

CANCELLATION POLICY

(NO SHOW POLICY)

  • Cancelling your appointment, or failing to attend without 72 hours notice results in forfeiture of your deposit.

  • After the first missed appointment you forfeit your deposit and must pay another to schedule. 

  • If you violate any of the cancel, reschedule, late policies for a complimentary touch up you will forfeit the right to a free touch up and you may schedule it again AT COST.

RESCHEDULE POLICY

  • At least 72 hours notice is required to reschedule and transfer your deposit to a new appointment.

  • Requests made less than 72 hours of your appointment are treated as cancellations. Your deposit will be forfeited, and a new deposit will be collected and required to book again.

  • Each appointment may be rescheduled only once.

  • If you provide the required notice but are unable to choose a new date immediately, we will hold your deposit for up to 20 days from your reschedule request-.

  • You must select and confirm a new appointment date within that 20 day window.  The appointment itself must take place within 90 days of your original appointment date.

  • If you do not book within 20 days, or need to reschedule a second time, your deposit will be forfeited.  A new deposit will be required to book again.

LATE POLICY

  • If you arrive any later than 15 minutes, your appointment may need to be rescheduled and you will forfeit your deposit.

  • We have a 15 minute grace period, after the first 15 minutes, a $25 late fee will be added per every 15 minutes you are late.

SHOP POLICIES

  • If you arrive with children, your appointment will be cancelled with the chance to reschedule, but you will forfeit your deposit.

  • If you arrive without proper identification to verify age, your appointment will be cancelled and you will forfeit your deposit.

  • We do not service minors under the age of 16.  Minors must be accompanied by parent/guardian.  We will need proper government issued identification of both parent and minor, any guardianship paperwork, along with recent photo identification if government issued ID photo is outdated.

  • Changes to sketch/design must be made at least 24 hours prior to appointment

  • Yes, you must fill out the waiver every time at every appointment. YES--we do need you to upload a copy of your ID and type your ID#. 

DEPOSIT POLICIES

  • Deposits are 35% of the total cost of your tattoo, add ons, and service fees.

  • PLEASE NOTE--THIS DEPOSIT IS NON REFUNDABLE.

  • You may not transfer a deposit to another person or use it for a different service/tattoo 

  • Deposit is transferable once by rescheduling.

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